What happens if I need to cancel my booking?
Our Cooking Classes are small, so unfortunately, we are unable to offer refunds. Please contact us if you need to cancel and we will do our best to fill your spot from the waiting list. If we are able to fill your spot, we will happily re-book you for another class or a later date. We would also encourage you to offer your place to a friend! We will do whatever we can to make things work for you, although more notice is better than less.
What is the class format?
In our Cooking Classes, the 8-16 participants are standing around 4 benches with the chef demonstrating at the kitchen workbench placed at the front. In this intimate environment, the chef will take you through in detail, the preparation of each of the recipes, breaking down the essential techniques and teaching you about the ingredients used and where to source them. All the food created is served to the participants so you can understand, and discuss with the chef, how the techniques and ingredients have contributed to the elements of the final dish. Our classes are a part demonstration, part hands-on format.
What if I have dietary requirements?
We are happy to advise the chef if you have any dietary requirements however, we cannot guarantee that the chef will be able to cater for these changes. In some cases, it may be easy for the chef to create a separate serving without a particular ingredient, however if the ingredient is integral to the recipe it may be that no alternative can be offered, and you will have to elect to not eat that particular dish. If this is the case our chefs will be more than happy to offer advice and suggestions for creating the dish at home using alternative ingredients.
What if I can no longer attend the class?
Please refer to our Terms & Conditions here
How do I book and pay for a cooking class?
All cooking class bookings can be made, with ease, via our website. Payment is due when booking is made. In the unlikely event you strike some difficulty when booking your place, please don’t hesitate to call or Contact Us regarding your booking request and we will gladly assist you. PayPal or Credit card (excluding Amex & Diners) are all accepted. For group bookings, a 2% surcharge is added to Invoice totals paid by credit card.
Can I bring a friend to watch?
Sorry but no. Only confirmed guests that have paid for a place in a class may attend. You are most welcome to come with a friend or partner with you however they will need to register and pay for their place in the class.
Do I need to bring anything to a class?
No need as aprons, pens, ingredients and all utensils are provided. There is no need for you to bring anything.
Do you hold Private cooking classes, Corporate events, Hen’s parties, Birthday parties, Christmas cooking classes and the likes?
Of course! Contact us and we will create an event to remember.
Do you have a mailing list?
We sure do and this is a great way to be kept up to date about new classes, special events, recipes and much more. You can sign up for our newsletter on the website home page.
Again, sure do. This is a very special place where recipes, experiences and stories are shared. You can reach the Blog via the link on the menu bar of The Gut Tribe Kitchen website.
Where are you located?
At the Yarra Valley Kitchen Studio at 12 William St E, Lilydale VIC 3140.
How can I get to you?
You can either drive or take the Lilydale train line and get off the train at the Lilydale train station. We conveniently are located diagonally across from the station.
How many people are in the class?
Our classes require a minimum class size of 8 people and we comfortably accept a maximum of 16 participants. *Please note; The Gut Tribe Kitchen reserves the right to reschedule all bookings if the class does not reach the minimum required.
How do I purchase a gift voucher?
Gift vouchers are available for purchase via the link on our website. In the unlikely event you strike some difficulty when purchasing a gift voucher, please don’t hesitate to call or e-mail us (during standard business hours) and we will gladly assist you. Gift vouchers can also be purchased at our market stalls, via telephone and during our cooking classes. Please note that gift vouchers cannot be used to purchase further gift vouchers.
How do I redeem a gift voucher?
Gift vouchers can be redeemed via our website. Simply enter the gift voucher number in the coupon field of the shopping cart. If you have any difficulty at all, please do not hesitate to contact us for assistance. It is The Gut Tribe Kitchen policy to accept Gift Vouchers on or before the expiry date and not beyond it. The class needs to be taken within the 12 months of the voucher expiration date.
When will the new class schedule be up?
Our classes are released every 2 months.
To keep up to date with the latest classes, subscribe to our e-newsletter.
How do I know if my place in the class is confirmed?
All reservations are deemed confirmed once payment is received in full. You will also receive a confirmation email. Class reservations must be paid for at the time of booking your place. Reminder emails are also sent out to the person who booked the class 3 days prior to the event.
Do I get to eat the food?
All food that is made in the class can be enjoyed after class or taken home for the participants to enjoy. We will usually stop for a morning/afternoon tea break.
Can I send someone else in my place?
Yes, you can send someone else in your place if you cannot attend, please provide at least 3 days’ notice.
Do you provide recipes to take home?
Yes, we most certainly do.
Can I bring a camera to the class?
You are welcome to bring a camera however video is not permitted. We request that you use discretion and consider other participants privacy if taking photographs. The Gut Tribe Kitchen reserves the right to revoke this permission at any time during a class, without notice and at its sole discretion. We welcome you tagging #theguttribekitchen @theguttribekitchen when posting to social media.
Do you have a Facebook page and Instagram account?
We sure do and we have a lot of fun over there so jump on over and click ‘Like’ if you’d be so kind. We love the posts and feedback we get and it’s a great way for us to keep you up to date with all the ‘goings on’, foodie snaps, special events, competitions and much more.
Have we answered all of your questions?
Still, have a question? Please Contact us and we will gladly assist.